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Telephone Recording Equipment and Phone Recorders for Monitoring
and to Record Conversations and Calls in the UK. The Retell Home
Page.
Welcome to Retells new improved website-probably the most comprehensive
call recording solutions portfolio available. To find the product
most suited to your needs simply hover over the menu at the top
of each page. We have a programme of continual improvement and welcome
comments on our products and site layout-just click on the link
at the bottom of each page.
Why record telephone calls:
It's a competitive world and providing excellent
customer service is paramount not only to business success but perhaps
even survival. Protecting your business by proving 'who said what'
in a dispute may be critical and will save you time and money in
the long run. It is the best way to train & coach staff on how
to handle telephone calls effectively. Record your telephone calls
to avoid the problems associated with inaccurate order taking, lost
delivery details or disputes about prices.
Who uses call recording:
Retell supplies phone conversation recording equipment
to major UK & International businesses, including the banks
and financial institutions, local councils, public and government
authorities, the BBC, the Police, small/medium enterprises &
private individuals alike. When you contact Retell you are in good
company.
Why Retell:
At Retell we look for the most cost effective solution for your
call recording needs and not the biggest sale. Since 1986 we have
gained an extensive knowledge of call recording through listening
closely to our customers and exceeding their expectations. This
knowledge has helped us to source a comprehensive range of products
to match our customers' requirements. Because we offer a range from
a simple one line tape recorder or PC software to a multi line/multi
site solution across hundreds of lines we are confident that you
will find Retell to be your call recording company of choice.
Our portfolio includes:
Call recording software for a single desk or for recording over
a LAN
IP plug & play call recording systems for small business, branch
offices or work groups
Multi-line/multi site call recording systems for extensive recording
& total security
Multi extension call recording systems for training & monitoring
Phone training kits ideal for 'agent observe' in call centers of
all sizes
Agent evaluation software, Customer satisfaction software, Agent
training systems, Call Management Systems, IVR, fax servers, mobile
phone recorders and the UK's only high capacity business answering
machines.
Why now:
The sooner that you start to record your calls, the sooner you
will start to benefit. Most customers find that within 2 or
3 weeks of recording their calls something happens for which
call recording either saves or makes them enough money to
cover the cost of the equipment. From only about £50
you can get started with your first piece of equipment so
that you can benefit as well. There is no risk to you as most
products are supported by our no quibble 14-day satisfaction
guarantee, a help-line and Retell's pledge to provide you
with the right product at the right price.
To find out more about telephone conversation recording and how
it can help you explore this site or contact
us on:
01932 730890 (+44 1932 730890), e-mail
, or fax 01932 780383 (+44 1932 780383)
Retell
53 Thames Street
Sunbury on Thames
Middlesex TW16 5QH
England
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