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'I never said that!' - the importance of telephone
recordings. Read about the importance of recording telephone
conversations for both customers and firms on the Financial
Ombudsman Service website
Click
here to open the article in a new window...
Retell cannot give you definitive legal advice, you
have to contact the appropriate government department
or your solicitor for that.
However, as part of our service to our customers we
endeavour to collect on our web site relevant information
so that Retell can be, as far as possible, a "one
stop shop" of both recording equipment and advice
on its use.
Please feel free to contact Retell for further information.
Alternatively go to Oftel's homepage: www.oftel.gov.uk
or contact them direct at:
Oftel,
Export House,
50 Ludgate Hill,
London
EC4M 7JJ
Tel: 0345 145 000
and go to the Information Commissioner's Homepage :
www.dataprotection.gov.uk
or contact them direct at:
Information Commissioner,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF
Tel: 01625 545700
The BERR also has other relevant infomation on their
website
or contact them direct at:
BERR Enquiry Unit
1 Victoria Street
London SW1H OET
Tel: 020 7215 5000
While as accurate possible and given in good faith
Retell cannot accept any liability for reliance by any
person on legal information that we pass on.
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